Privacy policy

Last updated: 11-09-2026

The Ashly ("we," "our," "us"), operating at theashly.in, respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding your data.

Information We Collect

When you visit our site or place an order, we may collect:

Contact details (name, email, phone number, shipping/billing address)
Order and payment information (processed securely through our payment partners — we do not store your card details)
Browsing behavior on our site (via cookies, for analytics and improving your experience)
Information you provide when contacting our support team

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates, shipping confirmations, and customer support
Send marketing communications (only if you've opted in — you can unsubscribe anytime)
Improve our website, products, and customer experience
Comply with legal and tax obligations (including GST invoicing)

Data Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to run our business — such as payment processors, shipping/courier partners, and email service providers — solely to fulfill your order and communications.

Cookies

Our website uses cookies to remember your cart, preferences, and to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.