Every product page lists the material, size and care notes for that piece, so you always know exactly what you're ordering. The Ashly is a curated home décor brand, and our range will keep growing.

Orders are dispatched within 48 hours from Coimbatore. Delivery typically takes 3-7 working days depending on your location. You'll receive a tracking link by email/SMS once your order ships.

Yes — shipping is free on all orders above ₹699. Orders below ₹699 carry a flat shipping charge of ₹99.

Not at the moment. We accept prepaid orders only — UPI, debit and credit cards, and netbanking — through our secure Razorpay checkout. This helps us keep every order protected and our prices fair.

We offer a 7-day easy return window from the date of delivery. If your item arrives damaged or isn't what you expected, reach out and we'll make it right. See our full Refund & Cancellation Policy for details.

Wipe clean with a soft, dry cloth. Avoid harsh chemicals, abrasive scrubbing, and prolonged direct sunlight to keep the colour and finish looking their best. Handle with care — pieces are durable day-to-day, but can chip or crack on hard impact. Any extra care notes are on the product page.

You may notice small natural variations in glaze, texture or finish from piece to piece. Colours may also appear slightly different depending on your screen.

Yes — use code WELCOME10 at checkout for 10% off your first order on carts of ₹899 or more.

Once your order ships, you'll get a tracking link via email/SMS. You can also check your order status anytime by logging into your account.

Message us on WhatsApp at +91 94894 94650, email hello@theashly.in, or reach us on Instagram @theashly.in — we're happy to help with anything not covered here.